Service, Payment and Shipping Instructions by Laboratory Location

No matter where you are in the world, you can submit diamonds, colored stones and pearls directly to any GIA laboratory location and be assured of consistent quality and service.

WHERE TO SUBMIT

On-site services at each lab location vary. If you submit your item to a location where the requested service is not available, your item will be securely transported to the appropriate GIA laboratory and returned to its point of origin. Additional shipping charges will be applied in this instance.

On-site Services by Location

	D-to-Z Diamonds	D-to-Z Diamond Origin	Colored Diamonds	Colored Diamond Origin	Jewelry Services	Laboratory-Grown Diamond Quality Assessment	Colored Stones	Pearls	Cultured Pearl Classification
Carlsbad
New York
Bangkok	0.15-3.99 carats	0.15-3.99 carats				0.15-3.99 carats
Dubai	0.15-9.99 carats	0.15-9.99 carats				0.15-9.99 carats
Gaborone	0.15-3.99 carats	0.15-3.99 carats
Hong Kong	0.15-9.99 carats	0.15-9.99 carats	Yellow Diamonds 0.15-3.99 carats	Yellow Diamonds 0.15-3.99 carats		0.15-9.99 carats
Johannesburg	0.15-3.99 carats	0.15-3.99 carats				0.15-9.99 carats
Mumbai	0.15-3.99 carats	0.15-3.99 carats				0.15-9.99 carats
Surat	0.15-3.99 carats					0.15-3.99 carats
Tokyo	0.15-3.99 carats	0.15-3.99 carats				0.15-3.99 carats

Note that additional taxes/fees may apply, including local taxes, depending on the country where your items are submitted.

HOW TO SUBMIT

You must have a GIA laboratory service account prior to submitting any items to GIA for analysis. If you do not already have an account, create a new lab account. If you are not submitting in person, call the GIA laboratory where you are shipping your items to provide your credit card information.

HOW TO PREPARE YOUR SHIPMENT

When shipping items to GIA, be sure to wrap each item in individual parcel papers. Along with your shipment, include a memo with the following information. Click here to create your memo in your client portal:

• Client Name & Account Number
• Main Address (must match the main address provided on your client account)
• Primary Account Contact
• Service(s) Requested by Stone - please include size and shape of each stone
• Return shipping instructions (if any)
• Special instructions

Note: As of February 1, 2025, international shipments entering the U.S. may be subject to Tariffs/Import Duties. Tariffs/Import Duties are the sole responsibility of the sender. Please refer to your courier or customs brokerage agent for more information.

 

Due to new regulations announced by U.S. Customs and Border Patrol on March 1, 2024 any diamonds 1.00 carat or greater shipped internationally to the United States are required to have a signed and dated letter on your company letterhead with this specific language for entry:

“I certify that the nonindustrial diamonds in this shipment were not mined, extracted, produced, or manufactured wholly or in part in the Russian Federation, notwithstanding whether such diamonds have been substantially transformed into other products outside of the Russian Federation.”

Please work directly with your courier to ensure you are complying with these new requirements for import to the United States. Click here for more information regarding these updated regulations and please note that these are subject to change.

ACCEPTABLE SHIPPING METHODS

Acceptable shipping methods at each laboratory location vary. Please be sure to use one of the accepted shipping methods. Outgoing shipping methods may vary.

PAYMENT FOR LABORATORY SERVICES

Acceptable methods of payment:

• Checks
• Credit card – only available at some laboratory locations – Learn more
• Wire transfer
• Direct debit – only available for banks within the United States of America

Additional payment requirements:

• Payment must be made in full before reports and items will be returned unless you are approved to invoice. For more information on this process, contact us.
• Payment must be made in the currency as denominated by the invoice for services.
• Checks will be drawn on a bank within the local country of the laboratory to which your stones were submitted.
• Call or email your local laboratory for wire transfer information including GIA’s account and routing numbers.
• For checks in the United States of America, please send to our lockbox - Gemological Institute of America Inc. P.O. Box 25620, Pasadena, CA 91185-5620.

For questions about payment, please call +1 760 603 4500 option 8, or contact us.