Frequently Asked Questions
How can I update the contact information on my GIA account?
To update the contact information on your GIA account please login to your client portal. You can manage your account details, team members, addresses, email notifications and much more.
Related FAQs
- Do I need an appointment to submit my items in person?
- Can I use my FedEx account to return my item?
- How can I get a copy of my invoice, view my account balance or make a payment?
- How often do I need to update my Client Agreement?
- What if I suspect gem material I'm submitting has been treated or is a lab-grown product?